At GameSouq.ae, we provide a variety of both new and pre-owned retro games and gaming consoles. All products are carefully cleaned, tested for quality. Our process is simple: place your order, and we’ll ensure it’s delivered to your doorstep in top condition.

GameSouq.ae specializes in offering genuine, authentic retro games and original consoles. We thoroughly test every item to guarantee its authenticity and functionality.

When we refer to a product as "refurbished," we mean that it has been professionally restored to meet our high standards. Every console is cleaned, inspected, and tested for full functionality. If necessary, we replace certain internal or external parts to ensure optimal performance, all while preserving the original components as much as possible.

We offer both packaged and unboxed versions of our games and consoles. To know exactly what’s included with each item, please check the individual product descriptions before making your purchase.

Good Condition: The product is fully functional and visually appealing, with only minor signs of previous use (such as light scratches or small marks). Acceptable Condition: The product works just as well, but may show more noticeable wear, including more prominent scratches, yellowing, stickers, or minor cosmetic cracks.

Our pricing is based on factors such as demand, rarity, and the overall condition of the item. Each product is hand-graded to ensure you’re getting the best value for your purchase.

Game Only: The original game disc alone, usually in a paper sleeve. Game, Case, Cover Art: The original game disc, complete with the cover art, packaged in a plastic game case. Game, Case, Cover Art, Manual: The full package with the original game disc, cover art, and instruction manual in a plastic case. Note: In some cases, the game case may be third-party, and the manual may be an online version, depending on availability.

We calculate trade-in values based on: Demand – Rare or popular items are worth more. Condition – Items in better shape with original packaging and manuals have higher value. Stock Needs – We may offer higher prices if we need that specific item in our inventory. Market Trends – Prices fluctuate based on current retro gaming trends.

Yes, we accept damaged or non-functional items. We always aim to offer you the best possible value for your trade-in.

Ordering is quick and secure at GameSouq.ae. Once your order is placed, you’ll receive tracking details. If you need to make any changes, just contact our customer service team, and we’ll assist you promptly.

Click the "Sign In" link at the top of the website. Enter your email address. Follow the steps to set up your account. Rest assured, your personal information is kept secure, and we never share it with third parties. For more details, read our Privacy Policy.

We aim to ship all orders within 1-2 business days. All orders are processed in the order they are received to ensure quick and efficient service.

Yes, you can cancel or modify your order as long as it hasn’t shipped. Simply reach out to our customer support team, and we’ll assist you with the changes.

No need to worry—our customer service team is here to help. If something goes wrong with your order, whether it’s a return, replacement, or issue with the product, we’ll resolve it promptly.